Shipping policy
Shipping Policy
Last updated: September 4, 2026
This Shipping Policy explains how we process and ship your orders from Arrista. It applies to all orders placed on labelarrista.com.
1. Order Processing Time
Orders are processed and dispatched within 3–5 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next business day. Since many of our pieces are naturally dyed and made in small runs, processing times may occasionally take slightly longer during high-demand periods — we will notify you by email if this is the case.
2. Shipping Charges
A flat shipping charge of ₹99 per piece applies to all orders, calculated based on the number of items in your order. Shipping charges are displayed at checkout before you complete your payment.
3. Delivery Timelines
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location. Delivery to metro cities is generally faster, while remote or rural areas may take a little longer. These timelines are estimates provided by our courier partners and are not guaranteed.
4. Serviceable Areas
We currently ship across India. If you are ordering from outside India, please write to us at orders@labelarrista.com before placing your order to check if delivery to your location is possible.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email or SMS with tracking details so you can follow your order's progress.
6. Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions, regional restrictions, or other circumstances outside our control. We appreciate your patience in such cases and will assist in tracking down any delayed shipment.
7. Incorrect Address or Failed Delivery
Please ensure your shipping address and contact number are accurate at checkout, as we are not responsible for delays or non-delivery caused by incorrect or incomplete address details. If a delivery attempt fails and the order is returned to us by the courier, we will contact you to arrange re-shipment; any additional shipping charges for re-delivery will be borne by the customer.
8. Multiple Items and Split Shipments
If your order contains multiple items, they may occasionally be shipped separately depending on stock location. This will not result in any additional shipping charges beyond what was calculated at checkout.
9. Contact Us
For any questions about the shipping status of your order, please write to us at:
Email: orders@labelarrista.com
Phone: 9754676000 / 9993518727
Arrista, 5/2 Rani Sati Gate, Y.N. Road, Indore 452003, Madhya Pradesh, India